Child & Family Services, Inc.

Outreach Services, 3057 Acushnet Ave
New Bedford, MA 02745
Phone: (508) 990-0894 | Fax: (508) 990-0298

About this Location

Child & Family's Outreach Services provides various supports and programs to families struggling with major life challenges including violence, mental illness, behavioral issues, young parenting, respite services and more.

Specialties and Services


Service Settings

  • Family Support Services
  • Foster Care & Adoption
  • Home / Community-Based Services
  • Outpatient Treatment


  • Community Resources and Supportive Services
  • Mental Health Services

Evidence-Based Treatments and Special Programs

  • Big Brother Big Sisters
  • Caring Network
  • Community Service Agency (CSA); Intensive Care Coordination (ICC) and Family Support and Training (FS&T)
  • Empowering Families for Success (EFS)
  • Therapeutic Mentoring
  • Young Parents Believe and Achieve (YPBA)


  • Creole
  • Portuguese
  • Spanish


  • Assistance Locating Alternative Transportation Options
  • Offers Home/Community-Based Services

Referral and Intake Process

Referral Process

Big Brothers Big Sisters

  • Anyone may refer
  • Submit referral form (available online or call main number)

Caring Network

  • Anyone may refer
  • Call for more information

Community Service Agency Programs

  • Anyone may refer
  • Referral forms available online or call main number
    Please note: A call should be received within 24 hours of submitting online form to schedule a face-to-face interview

Empowering Families for Success

  • Referrals must be made through the Department of Mental Health (DMH)

In-Home Therapy

  • Anyone may refer
  • Referral Forms available online or call main number

Therapeutic Mentoring

  • Referral must come from one of three clinical hubs: Out-Patient Services, In-Home Therapy Program, Intensive Care Coordination Program
  • Referral forms available online or call main number

Young Parents Believe & Achieve

  • Anyone may refer
  • Referral form available online or call main number

Intake Process

  • In person interview
  • Collect demographic information, family history, past or present episodes of substance abuse, need for services, signing releases of information to coordinate care with providers or place referrals to other agencies

Please note, process may vary according to program

Eligibility and Insurance


Eligible Gender:
Minimum Age:
Other Elgibility Criteria:

Big Brother Big Sisters of Child & Family Services

  • Boys and girls 7-14 years of age
  • Reside between Dartmouth and Wareham

Caring Network

  • Boys and girls ages 4-14 years
  • Have been a witness to violence in homes, schools and community
  • Program offered regardless of ability to pay or insurance status

Community Service Agency (CSA)

Intensive Care Coordination (ICC)

Family Support and Training (FS&T)

  • MassHealth youth enrolled in MassHealth Standard or CommonHealth
  • 21 years of age and younger
  • Serious emotional disturbances
  • Meet medical necessity criteria

Empowering Families for Success

  • Children 3-18 years of age
  • Acute mental health needs

In-Home Therapy

  • Child/Young adult ages 3-21
  • MassHealth (MBHP, BMC HealthNet, Network Health, Neighborhood Health Plan, Beacon Health Strategies, Fall Community Health Plan)

Therapeutic Mentoring

  • 21 years of age and younger
  • MassHealth Standard or MassHealth CommonHealth Benefit Plans
  • Youth must be engaged in an outpatient service (clinician or therapist, in-home therapy, intensive care coordination) cannot act as a stand alone service

Young Parents Believe and Achieve (YPBA)

  • Open to pregnant and parenting youth
  • 26 years of age and younger
  • Must reside in New Bedford
  • Attend or plan to enroll in some type of educational program/pursue an employment opportunity
  • Commit to enroll in preventative birth control plan


  • MassHealth/Medicaid
  • Medicare
  • Private Health Insurance