Coastline Elderly Services, Inc.

1646 Purchase Street
New Bedford, MA 02740
Phone: (508) 999-6400 | Fax: (508) 993-6510

About this Location

Coastline Elderly Services, Inc. (CESI) is a private, non-profit corporation serving individuals 60 years of age or older (some exceptions) and adults with disabilities through the development, delivery and coordination of home care services and programs aimed to enhance quality of life and support and maintain independent living.

Specialties and Services


  • Adult Day Services
  • Behavioral Health Services
  • Benefits Counseling
  • Caregiver Supportive Services
  • Community-Based Activities
  • Financial Counseling
  • Home Care Services
  • Home Delivered Meals
  • Legal Referral
  • Nutrition Services
  • Outreach Services
  • Personal Care Services
  • Resource and Referral Services
  • Respite Services
  • Socialization & Networking
  • Transportation Coordination
  • Transportation Services
  • Vocational Training
  • Volunteer Opportunities

Service Settings

  • Elder Services
  • Home / Community-Based Services


  • Community Resources and Supportive Services
  • Mental Health Services

Evidence-Based Treatments and Special Programs

Adult Day Health
  • Community-based program
  • Assistance with health care needs
  • Restorative services
  • Social interaction
Behavioral Health Services
  • Home-based Intensive care management
Cancer Screening Program

Community-Based Supportive Services
  • Wellness programs
  • Outreach and socialization
  • Respite and transportation

Community Mainstream Program

  • Eligibility counseling and screening for public resource assistance (ex. SNAP, fuel assistance)
Family Caregiver Support Program
  • Information
  • Resources
  • Referrals
Meals on Wheels
  • Home delivered meals
Money Management Program
  • Budgeting
  • Bill Pay
Options Counseling
  • Present and long-term planning
Senior Employment Program
  • Placement and on-the-job training and support
SHINE Counselor
  • Assistance locating insurance benefits
  • Understanding and navigating insurance systems

Supportive Day Programs

  • Daytime supervision
  • Social interaction
  • Planned recreational and social activities
  • Meals and snacks included
Volunteer Opportunities
  • Foster Grandparent Program
  • Nursing Home Ombudsman Program
  • Nutrition Program Volunteer
  • Money Management Program Volunteer


  • N/A


  • Assistance Locating Alternative Transportation Options
  • Limited Transportation Services
  • Offers Home/Community-Based Services

Referral and Intake Process

Referral Process

  • Contact Information and Referral Department, 508-999-6400
  • Hours of Operation: Monday through Friday 8 am to 5 pm
  • Submit completed referral form

Intake Process

  • Comprehensive assessment with Care Manager to determine eligibility and placement into appropriate programs

Eligibility and Insurance


Eligible Gender:
Minimum Age:
Other Elgibility Criteria:
Adult Day Health
  • Must be eligible for basic services
  • Must have medical need (call for details)

Basic Coastline Elderly Home Care Services:

  • Age 60 years or older (exceptions for clients with Alzheimer's diagnosis)
  • Income (sliding fee scale for monthly co-payment* based on income)
  • Needs/limitations assessment (must have a critical unmet need)

* There is no copay for MassHealth participants

Personal Care Attendant Program (PCA):

  • Individual of any age with a debilitating disability
  • Completed assessment of eligibility with a Coastline registered nurse
  • Must qualify for MassHealth

Caregiver Program:

  • Anyone caring for an older adult who suffers from chronic disease, dementia, disability, or other illness
  • Grandparents 55 years or older who is the legal primary caregiver for a grandchild 18 years of age or younger, or an adult child with disabilities
  • Call to determine eligibility

Behavioral Health Services

  • Must meet criteria for basic services
  • Must be eligible for in-home care
Benefit Assistance Programs:
  • Age 60 years and older

Community Programs/Services

  • Most 60 years or older (some 55 years and older)

Money Management Program

  • Age 60 and older
  • Income guidelines must be met

Senior Employment Program

  • Age 55 years or older
  • Income guidelines must be met

For complete eligibility requirements, call 508-999-6400


  • Cash/Self-Pay
  • Free Services
  • MassHealth/Medicaid
  • Medicare
  • Sliding Fee Scale